If you have forgotten your password and can't access your Vish account, you can request a code to verify your identity, then update your password using the Vish dashboard.
Resetting your password
Navigate to your salon's Vish Dashboard by going to https://app.getvish.com/[salon-id]
- Make sure to replace [salon-id] with your Salon's name/identifier - if you don't know what this is please contact us
Click the Forgot password? button underneath the login form
Enter the email address associated with your Vish account and click Next
Check your email for a 4-digit verification code
Enter the verification code into the form and click Next
Choose a new password and click Update password.
You are now able to log in using your updated password. Click the Go to login button to be taken directly to the login form.
I didn't receive a password reset email
Check your spam or junk folder - sometimes emails intended for your Inbox will end up there. If emails from Vish aren't being delivered to your Inbox, you may have to add firstname.lastname@example.org to your address book and/or whitelist.
I lost access to the email connected to my Vish account
For security purposes, you must have access to the email address associated with your Vish account to receive the verification code. If you can't access this email account for some reason, ask an owner or admin to update the email address linked to your account, or contact our support team.